Data We Collect and Why We Hold It
When you open an account, we collect the details you provide — name, contact information and the payment method you choose, whether that is JazzCash, Easypaisa or Raast. We also record session data: the device type, browser version and IP address associated with each login. This
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helps us verify that account access is consistent and flag anything that looks out of place. Payment data is handled through encrypted channels; we do not store full wallet credentials on our servers. Transaction references from JazzCash or Easypaisa deposits are retained only as long as
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needed for account reconciliation and any applicable dispute window. When you use Raast for a withdrawal, the transfer reference is logged against your account wallet and cleared from active records once the settlement is confirmed. We collect device identifiers to support continuity across mobile and desktop
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sessions — so your account state carries over when you switch from phone to browser. Data you share through our support channel is kept only for the duration of your open query and then archived under our standard retention schedule. We do not share your information
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with advertisers. Availability of all features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.